Use a blog to boost business

Writing regular, well-crafted blog posts to communicate with your customers could potentially position your business as an expert in your industry.

You could use your blog to engage existing and new customers. Blog posts are also great for linking to existing content on your website – allowing older, relevant content to 'bubble up' to the surface for your visitors.

The best blogs:

  • focus on one topic at a time
  • are limited to one page
  • contain new information that's useful for the reader
  • are written in an engaging and conversational style
  • are updated regularly

Setting up your business blog

These steps will help you ensure you're setting up your blog so that it meets the needs of your business with minimum stress.

1. What will your blog do for your business?

Creating a business blog can help you implement your marketing strategy and meet your marketing goals. But even the best blogs can't do everything.

Before you proceed, be sure about what you want your blog to achieve for your business. It might be that you want to:

  • increase brand awareness – Every new blog post gives you a chance to market your business, widen your reach and introduce your company to prospective customers
  • improve visibility – Regularly writing and updating your business blog can enhance search engine optimisation (SEO), meaning customers searching for relevant products or services online are more likely to find your business
  • educate potential customers – Your business blog can help customers learn how to make the most of your products and services. Share how-to guides, discuss ways to use products and provide other educational content.
  • establish yourself as an expert – By regularly publishing well-researched and well-crafted blog posts, you can position yourself and your business as an authority in your industry.
  • sell products and services – You don’t have to make a hard sell to convert customers. Great blog content – even industry news or education – can help sell products and services, too. In fact, the more credibility you gain, the more it can help grow your business.

Your marketing plan is a good place to start to set your goals.

2. Blog as website or blog on website?

You may decide that including a blog on your existing website – as a menu item or navigation tab – is a great way to attract visitors or encourage visitor engagement.

If you're a solo business owner providing a specialist service, perhaps a stand alone blog is all you need.

3. Free or hosted?

Common blogging platforms offering free sites include:

They all have different features so consider setting up a test blog on each of the free platforms, using dummy content to help you discover which will be best for your business.

You can also host your blog on your website to give you greater control.

4. Decide on your web address

If you're using free blogging software, your default address will include the name of the platform, such as

Some blogging platforms offer domain names for a small fee, or you can purchase one from a registry. Consider registering a domain name and using that to link to your blog.

5. Design

All common blogging platforms have templates available for free – or at a very low cost – so you can choose the look and colour scheme of your blog.

Thinking about your navigation is also important. This means having an 'About' page and choosing what topics, tagging or date range people can browse by. If you're hosting your blog with a hosting provider, or on your own servers, you can also customise your template.

If you want your customers to engage with and share your blog posts, include social media sharing buttons and a comments box.

6. Moderation

One of the features that makes blogs different from websites is the ability for your readers to comment. You'll need to think about whether you want to look at comments before they go live and be prepared to respond.

You should also have a spam plugin in place to filter out spam comments. These are readily available on all blogging platforms and may require you to pay a small fee.

Managing your blog for success

A blog can be an excellent opportunity to bring the 'personality' of your business to the attention of your customers. Think about what you're trying to achieve and make sure that the design and content align with your goals.

It's also important to blog regularly – so plan the content and frequency of your blog posts in advance so you're able to maintain the flow of posts even in busy times.