Every business that uses computers, email, the internet and software on a daily basis should have information technology (IT) policies in place.

It takes a little effort to complete, but brings definite long-term benefits, reduces disputes, and adds to the professionalism of your business.

Why use a policy and procedure manual?

The main benefits to having an information technology policy and procedure manual are:

  • It ensures all staff are aware of obligations in relation to selection, use and safety when utilising information technology within the business.
  • It's a proven way to help your managers and supervisors make consistent and reliable decisions.
  • It helps give each employee a clear understanding as to what you expect and allow.

How do I write policies and procedures?

Use our manual template to write your policies.

The template includes:

  • a Bring Your Own Device (BYOD) policy to make sure your staff are productive at all times and places
  • a security policy to make sure all your devices are password protected and backed up
  • an electronic transactions policy to make sure any eCommerce you have is kept safe
  • an emergency management policy to make sure you have systems in place for when things go wrong

If you're looking for a social media policy, you should also look at our human resources manual template.