Certain types of incidents, such as a severe weather forecast, an algal bloom moving down a river, or an expected insect plague may allow for adequate advance warning and potentially providing valuable time to prepare your business and property.
A warning may come from the emergency services or your regional tourism board depending on the type of incident and its lead time. It's therefore important to ensure that you have systems in place to monitor and receive warnings and information from the emergency services, especially those of greatest risk to your business.
Additionally, make sure you are listed with the nearest accredited Visitor Information Centre and the database of your regional and local tourism associations.
If you receive advanced warning of an incident
Some suggested steps include:
- Conducting a brief assessment of the threat and the potential impacts it may have your business and the safety of staff and visitors
- Managing your bookings accordingly
- If necessary, activate your emergency management plan
- Monitor warnings and forecasts
- Prepare your property based on the imminent threat
- Evacuate your property in extreme cases.
Remember that advanced notice is not always available for a crisis event.
Examples of types of threats
Receive warning and activate plan
Likely to receive a warning that an incident is expected to occur and highly likely to require activation of your emergency management plan:
- Bushfires – for example, high temperatures and high winds forecast
- Flooding – for example, major flooding in your region is forecast
- Severe storm – for example, if more than 100ml of rainfall is forecast during a storm.
Receive warning and possibly activate plan
Likely to receive a warning that an incident is expected to occur and activation of emergency management plan depends on the nature of the incident:
- Pest plagues – for example, rodents and insects
- Regional health crisis
- An outbreak of disease
- Blue-green algae outbreak.
You're unlikely to receive a warning that an incident is expected to occur with events such as:
- water pollution
- air pollution
- oil spill or other hazardous material accidents
- animal attack e.g. shark
- food poisoning
- major transport accident
- general safety
- safety queries regarding tourist activities
- major crime
- violent demonstration
- terrorist incident
- media exposure of repeated bad service and poor tourist experiences
- high profile criticism such as from a celebrity
- publicity which portrays Australia as unwelcoming or racist.