About Business Support Fund reassessments

The first round of the Business Support Fund was launched in March 2020, supporting nearly 80,000 businesses with $10,000 grants each.

A number of businesses, however, were found not to be eligible.

In line with recommendations made by the Victorian Ombudsman, the Department of Jobs, Precincts and Regions is reassessing relevant cases to ensure fairness for all applicants.

Business Victoria will invite first-round Business Support Fund applicants to be reassessed if:

  • your application for the first round of the Business Support Fund was returned for revision, placed back into ‘draft’, and was not completed before the deadline
  • you applied for the first stream of the Business Support Fund and were ineligible because of your ANZSIC industry code, and did not apply for Stream Two and were enrolled in JobKeeper
  • your application was assessed as ineligible because we could not verify your ASIC registration. In this case, you will be invited to be reassessed if you:
    • subsequently had the ASIC registration backdated (for example, when a previous registration had lapsed and not been renewed); or
    • applied with details that could not be verified on the ASIC register at the time, but you can now provide evidence of registration, or show your business is exempt from registration requirements.

Eligibility criteria

If your application is reassessed, you must continue to meet all the eligibility criteria. Your business must:

  • employ people
  • have a turnover of more than $75,000
  • have a payroll of less than $650,000
  • hold an Australian Business Number (ABN) and have held that ABN at 16 March 2020 (date of the State of Emergency declaration)
  • have been engaged in carrying out the operation of the business in the Australian State of Victoria on 16 March 2020
  • operate in an industry sector that has been subject to closure or highly impacted by shutdown restrictions announced by the Victorian Government OR be enrolled as eligible participants in the Commonwealth Government’s JobKeeper Payment scheme.

Next steps

  • If you fall into one of the reassessment categories, you will receive an email and/or SMS from Business Victoria with further instructions.
  • If you do not receive an email by mid May, please return to this webpage, where you will have the option to submit your details via a webform.
  • We’re asking businesses to wait for an email invitation to avoid creating duplicate applications, which can cause delays.

What is the process for reassessment?

  1. If you meet the criteria for reassessment, we will email you to confirm by early May.
  2. You will receive a second email with a personalised link to your application form.
  3. Fill in the application form and submit your details, with any supporting documentation, within three weeks.
  4. Business Victoria will inform you of the outcome via email. In most cases, this will be done by 30 June 2021. In cases where applications involve complex matters or applicants are awaiting supporting documents from other agencies, it may take longer.

Frequently asked questions (FAQs)

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We have accepted all recommendations in the Ombudsman’s report and will be inviting applicants to be reassessed if:

  • we requested further information from you, your application was placed into draft and you did not resubmit with additional information before the fund closed
  • you applied for the first stream of the Business Support Fund and were ineligible because of your ANZSIC industry code, and did not apply for Stream Two and were enrolled in JobKeeper
  • you were assessed as ineligible because we could not verify your ASIC registration and you:
    • have since had your ASIC registration backdated
    • applied with business entity details and we could not establish ASIC registration, and you can now provide evidence of registration or exemption from a requirement to be registered.

If we reassess your application and it meets all the eligibility criteria for the grant, then you will be eligible to receive the grant.

Successful recipients will receive $10,000.

Nothing at this stage. We will be in touch via email and/or SMS with next steps. If you don’t get an email, please check your spam folder for any communication from Business Victoria.

You may be asked to submit further information. We will let you know if this is required and how to do this when we contact you via email and/or SMS.

If you are eligible to be reassessed, you will be sent an email asking for key information via a webform. You will have three weeks to submit this online form.

If you are not in an eligible ANZSIC class, and were not a participant of JobKeeper, your application will not be eligible to receive a grant.

We plan to complete all reassessments by 30 June 2021. If your reassessment is complex or we require additional information, it may take longer, but we will keep you updated on your case.

We will reconsider applications from business owners if:

  • we requested further information from you, placed your application into draft and you did not resubmit with additional information before the fund closed
  • you applied for the first stream of the Business Support Fund and were ineligible because of your ANZSIC industry code, and did not apply for Stream Two and were enrolled in JobKeeper
  • you were assessed as ineligible because we could not verify your ASIC registration and you:
    • have since had your ASIC registration backdated
    • applied with business entity details and we could not establish ASIC registration, and you can now provide evidence of registration or exemption from a requirement to be registered.

You also must meet all the eligibility criteria for the grant.

No. We are only reconsidering certain applications from business owners who previously applied for the first round of the Business Support Fund.

Business Victoria has a range of other support programs to help your business. The Business Recovery and Resilience Mentoring program is still available to help navigate the economic challenges posed by the COVID-19 pandemic.

You can also access the Upskill My Business program for free online courses, live and on-demand events and a range of business resources.

You can call the Business Victoria hotline on 13 22 15 and if you have a reference number, please have this on hand.

No. The purpose of this grant is to support ongoing businesses, as such the grant can only be awarded to businesses and not individuals.

Your business will be eligible if it met all the eligibility criteria for the program at the time.

If you can provide evidence that your business was employing at the time the fund was open, then you will be eligible for reassessment.

You can reapply to have your application reassessed if:

  • we requested further information from you, placed your application into draft and you did not resubmit with additional information before the fund closed.
  • you applied for the first stream of the Business Support Fund and were ineligible because of your ANZSIC industry code, and did not apply for Stream Two and were enrolled in JobKeeper
  • you were assessed as ineligible because we could not verify your ASIC registration and you:
    • have since had your ASIC registration back dated
    • applied with business entity details and we could not establish ASIC registration, and you can now provide evidence of registration or exemption from a requirement to be registered.

After you applied for the grant, we would have sent you an email asking for further information. We will contact all applicants who are eligible to be reassessed from 27 April.

You can call the Business Victoria hotline on 13 22 15 and, if you have your reference number, please have it on hand. Our Escalations team will follow up to verify your details.

We will be contacting applicants who will be reassessed for eligibility to receive a grant via email and/or SMS from 27 April. If you need further assistance, call the Business Victoria hotline on 13 22 15.

These categories will be processed as a priority. If you do not fall into one of these categories, but believe your previous application was eligible for the Business Support Fund, you may submit a request outlining your situation via the contact form.