Why did I have to submit an enquiry about my unsuccessful application to a COVID-19 business support program by Wednesday 31 January 2024? Which programs does this apply to?

These programs have been closed 12 months or longer. Unsuccessful applicants have had sufficient time to submit an enquiry.

• Business Support Fund (all rounds)
• Sole Trader Support Fund
• Business Costs Assistance Program (all rounds and payments)
• Licensed Hospitality Venue Fund (all rounds and payments)
• Small Business COVID Hardship Fund
• Commercial Landlord Hardship Fund (all rounds)
• Outdoor Eating and Entertainment Package
• COVIDSafe Outdoor Activation Voucher Program
• Small Business Digital Adaptation Program (all rounds)
• Melbourne Travel Voucher Scheme (all rounds)
• Regional Travel Voucher Scheme (all rounds)
• Seniors Travel Voucher Scheme (all rounds)
• Rapid Antigen Test Allocation Pilot
• Night Time Economy Business Support Initiative
• COVID Safe Deep Cleaning Rebate
• Test Isolation Payment Program

Unsuccessful applicants still have the option of contacting the Victorian Ombudsman. The Victorian Ombudsman handles complaints about actions and decisions of departments and other Victorian public bodies.

Visit Victorian Ombudsman complaints or call 1800 806 314 for more information.

Can I return my Business Support Fund reassessments payment?

Yes, if you would like to return your payment, you can email customer.contact@ecodev.vic.gov.au.

Please make sure you:

• clearly state that you want to return your payment; and
• provide your GA number (this can be found at the top of your application form or in the confirmation email you received after submitting your application).