Cost: Free

Location: Online

Business Victoria offers free online business advice sessions to help you start or grow your small business. The one-on-one sessions with a business expert will provide information on your business idea or how to grow your existing business.


Whether you're planning, starting or growing your business, Business Victoria can help you to develop your business ideas and capabilities.

A business expert will help to identify a clear direction for your business, discuss key issues and priorities, and develop a business action plan to achieve your goals, all for free. Available Monday to Friday from 9am to 7pm, the one-on-one sessions last 45-minutes and bookings are essential.

Please note that only one session is available for each business per 12-month period.

Meet the mentors

Adrian Jobson

Adrian Johnston image

Adrian is a highly experienced and qualified business consultant, coach, and mentor.  He has worked in manufacturing, logistics, retail, professional services, export, and technology. Adrian has a strong capability for building brands, influential marketing and developing strategies and plans that make a difference for owners.

Focus areas: Marketing, branding, service and product design.

Anna Heaton

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Anna is a tourism industry professional with a career spanning over two decades. She had developed and led many successful small businesses and now, through her consultancy business, coaches in the key areas of business planning, brand, marketing, communications, and industry development.

Focus areas: Tourism, resilience training, business development, brand, marketing and communications.

Karen Oliver

Karen Leslie image

Karen has been a Regional Tourism Consultant for more than 10 years.  She has extensive experience working with tourism operators to improve their business and the visitor experience they offer.  Prior to starting her own business, Karen worked in market research and marketing roles within the banking sector, government the private sector.

Focus areas: Tourism, business strategy, resilience training, product development and marketing strategies.

Melissa Willcocks

photo of vlado baban

Melissa is an experienced business owner, specialising in website design, marketing strategies, SEO, business planning, and social media. She educates business owners on the best marketing approach to build brand awareness and generate more sales. Melissa works with a wide range of businesses and industries at various stages from startups to established businesses.

Focus areas: Website, marketing strategies, start-ups, SEO, social media, email marketing, paid advertising and marketing analytics.

Rabi Gunaratnam

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Rabi has over 20 years’ experience operating his business coaching, mentoring, and training business.  He has worked widely across a range of industries in retail, wholesale, manufacturing, and logistics to help business owners and managers master business growth principles to grow and prosper.

Focus areas: Small business management, financial management, people management, marketing, time management, business plans and business start-ups.

Ryan Leslie

Ryan Leslie image

Ryan helps entrepreneurs and business managers turn ideas into commercial reality, create greater value for customers, build scalable brands and increase profitability with practical no-nonsense advice.

Focus areas: Idea development, innovation, intellectual property, brand development, product development, business transformation and growth, financial planning and business investment.