About the IT policies and procedures manual template

Your information technology (IT) policies and procedures manual is to create a written record of your business's rules and processes for its digital operations, online presence and use of personal or business devices.

Having a manual for your business:

  • ensures that staff are aware of their obligations regarding the safe and responsible use of IT at work
  • helps managers to make consistent and reliable decisions
  • gives employees a clear understanding of what you expect and allow
  • reduces disputes
  • adds to your business's professionalism.

Give a copy of the manual to all new staff members as part of their induction. Your manual should be accessible to all staff at any time.