Financial support

Business Groups Flood Recovery Grants

Grants of $20,000 and $50,000 for eligible businesses groups.  Funds can be used by chambers of commerce, trader groups, industry associations and more to deliver locally-led projects to support flood-affected small businesses recover and thrive.

Apply now

Clean-up program during the Victorian floods

Available for everyone affected by the floods. It does not matter if a building or structure is insured or not.

This program includes:

  • free structural assessments for affected properties and businesses
  • removal of street debris.

For information or to apply, see

Rural Financial Counselling Service

Free financial counselling to farmers and small businesses who are in or at risk of financial hardship. Call 1300 771 741.

Visit the Rural Financial Counselling Service website.

Mental health support

Partners in Wellbeing Helpline

Partners in Wellbeing is a free and confidential helpline available 7 days a week. Speak to trained financial counsellors, business advisers and wellbeing coaches for confidential one-on-one support. Call 1300 375 330.

Help with navigating business support

Victorian Government Business Recovery Advisory Service

Free and confidential one-on-one phone or on the ground support available from a local Business Recovery Adviser.

Your Business Recovery Adviser can help you:

  • access support services including financial counselling and business coaching
  • pinpoint immediate and long-term needs to ensure business continuity and resilience
  • build your business acumen and digital literacy, connecting you with providers and resources to improve business resilience
  • create customised strategies for recovery through mentorship to ensure a stable and sustainable future business model.

To arrange a call from a Business Recovery Adviser, you can register online or call the business Victoria Hotline on 13 22 15.

For immediate assistance

You can also contact the providers below to begin your recovery process. These providers have disaster and emergency information on their websites.

Business Victoria

Flood and storm recovery – advice, checklist, tools and templates.

Small Business Immediate Flood Relief Program

13 22 15

Victorian State Emergency Service

Flood, storm emergency first responders, flood preparedness and community safety programs

13 25 00

Victorian Department of Families Fairness and Housing

Personal Hardship Assistance Program.

1300 650 172

Rural Financial Counselling Service

Free, independent financial advice and support.

1300 771 741

MoneySmart (ASIC)

Free, independent help to make the most of your money.

Commonwealth Disaster Assist

Australian Government assistance packages.

Fair Work Ombudsman (FWO)

Advice on employment conditions and leave arrangements.

13 13 94

Victorian Chamber of Commerce and Industry

Business support and advice on workplace relations.

03 8662 5333

CPA Australia

Advice and checklists.

Small business disaster recovery toolkit

1300 73 73 73

Australian Taxation Office (ATO)

Managing tax obligations following a disaster.

13 72 26

Australian Securities & Investments

Commission (ASIC)

Fee relief including review of late lodgement and payment.

1300 300 630

Tourism Industry Resources

Crisis resources to help regional tourism industry. industry-resources

Small Business Mentoring Service

One-on-one business relief advice for small business.

1300 816 817