Financial support
Business Groups Flood Recovery Grants
Grants of $20,000 and $50,000 for eligible businesses groups. Funds can be used by chambers of commerce, trader groups, industry associations and more to deliver locally-led projects to support flood-affected small businesses recover and thrive.
Clean-up program during the Victorian floods
Available for everyone affected by the floods. It does not matter if a building or structure is insured or not.
This program includes:
- free structural assessments for affected properties and businesses
- removal of street debris.
For information or to apply, see vic.gov.au/clean-program.
Rural Financial Counselling Service
Free financial counselling to farmers and small businesses who are in or at risk of financial hardship. Call 1300 771 741.
Visit the Rural Financial Counselling Service website.
Mental health support
Partners in Wellbeing Helpline
Partners in Wellbeing is a free and confidential helpline available 7 days a week. Speak to trained financial counsellors, business advisers and wellbeing coaches for confidential one-on-one support. Call 1300 375 330.
Help with navigating business support
Victorian Government Business Recovery Advisory Service
Free and confidential one-on-one phone or on the ground support available from a local Business Recovery Adviser.
Your Business Recovery Adviser can help you:
- access support services including financial counselling and business coaching
- pinpoint immediate and long-term needs to ensure business continuity and resilience
- build your business acumen and digital literacy, connecting you with providers and resources to improve business resilience
- create customised strategies for recovery through mentorship to ensure a stable and sustainable future business model.
To arrange a call from a Business Recovery Adviser, you can register online or call the business Victoria Hotline on 13 22 15.
For immediate assistance
You can also contact the providers below to begin your recovery process. These providers have disaster and emergency information on their websites.
Business Victoria | Flood and storm recovery – advice, checklist, tools and templates. Small Business Immediate Flood Relief Program | |
Victorian State Emergency Service | Flood, storm emergency first responders, flood preparedness and community safety programs | |
Victorian Department of Families Fairness and Housing | Personal Hardship Assistance Program. | |
Rural Financial Counselling Service | Free, independent financial advice and support. | |
MoneySmart (ASIC) | Free, independent help to make the most of your money. | |
Commonwealth Disaster Assist | Australian Government assistance packages. | |
Fair Work Ombudsman (FWO) | Advice on employment conditions and leave arrangements. | |
Victorian Chamber of Commerce and Industry | Business support and advice on workplace relations. | |
CPA Australia | Advice and checklists. | |
Australian Taxation Office (ATO) | Managing tax obligations following a disaster. | |
Australian Securities & Investments Commission (ASIC) | Fee relief including review of late lodgement and payment. | |
Tourism Industry Resources | Crisis resources to help regional tourism industry. | |
Small Business Mentoring Service | One-on-one business relief advice for small business. |