Business Victoria contact options

For help with your business or to ask a question about the website during operating hours contact the Business Victoria Hotline on 13 22 15 (local call) or start a live chat.

You can also use the contact form on this page at any time, including for all after hours enquiries.

Live chat

Chat live to a Business Victoria team member during operating hours by clicking on the chat button in the bottom right hand corner of your screen.

Available Monday to Friday: 9am – 5pm

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Business Victoria welcomes calls through the National Relay Service (NRS) if you are d/Deaf, hard of hearing, or have a speech communication difficulty.

To contact us through the NRS:

  1. Choose your access option on the Access Hub website.
  2. When asked by the relay officer, provide our phone number 1800 136 034.

If you need further assistance, please call the NRS Helpdesk for assistance on 1800 555 660.

The Translating and Interpreting Service (TIS) is for people who do not speak English and for English speakers needing to communicate with them. TIS is Australia's only national service, and is available to any person or organisation in Australia requiring interpreting services. TIS is available 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.

Business Victoria is part of the Department of Jobs, Skills, Industry and Regions (DJSIR).

You can make a complaint about a Business Victoria grant or program by calling us on 13 22 15 or submitting a complaint form.

Contact form

For help with your business or to ask a question about the website, contact Business Victoria on 13 22 15 (local call) or use the contact form below.

Postal Address

GPO Box 4509
Melbourne VIC 3001

Street Address

121 Exhibition Street
Melbourne VIC 3000