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Coronavirus (COVID‑19) business information
Before you call, or submit a query via this form, please check if the answer can be found on the Victorian Government coronavirus website.
Business Victoria Concierge Service
The concierge service provides sole traders and microbusiness owners with guidance on Victorian Government programs and services that can assist a new or growing business.
Complaints relating to Business Victoria coronavirus (COVID‑19) grants and programs
You can make a complaint about a Business Victoria COVID‑19 business support grant or program by calling Business Victoria on 13 22 15 or submitting a complaint form.
Contact the Business Victoria Hotline
For help with your business or to ask a question about the website contact Business Victoria (local call) on 13 22 15 or use the contact form below.
Postal Address
GPO Box 4509
Melbourne VIC 3001
Street Address
121 Exhibition Street
Melbourne VIC 3000
Users who are deaf or have a hearing or speech impairment
Service Users who are deaf or have a hearing or speech impairment can call 1800 numbers through the National Relay Service:
- TTY users phone 1800 555 677 then ask for 1800 136 034.
- Speak and Listen (speech-to-speech relay) users phone 1800 555 727 then ask for 1800 136 034.
- Internet relay users, National Relay Service website and then ask for 1800 136 034 Translating and Interpreting Service.
Users who don't speak English
The Translating and Interpreting Service (TIS) is for people who do not speak English and for English speakers needing to communicate with them. TIS is Australia's only national service, and is available to any person or organisation in Australia requiring interpreting services. TIS is available 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.
Business Victoria is part of the Department of Jobs, Precincts and Regions (DJPR).