Business Victoria contact options
For help with your business or to ask a question about the website during operating hours contact the Business Victoria Hotline on 13 22 15 (local call) or start a live chat.
You can also use the contact form on this page at any time, including for all after hours enquiries.
Live chat
Chat live to a Business Victoria team member during operating hours by clicking on the chat button in the bottom right hand corner of your screen.
Available Monday to Friday: 9am – 5pm
National Relay Service (NRS)
If you are Deaf, hard of hearing, or have a speech/communication difficulty, please contact us with the following steps:
- Choose your preferred NRS call channel as detailed on the National Relay Service website: NRS call numbers and links
- Provide the NRS with our phone number 1800 878 969
For more information about the National Relay Service, visit: About the National Relay Service.
The Translating and Interpreting Service (TIS) is for people who do not speak English and for English speakers needing to communicate with them. TIS is Australia's only national service, and is available to any person or organisation in Australia requiring interpreting services. TIS is available 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.
Business Victoria is part of the Department of Jobs, Skills, Industry and Regions (DJSIR).
You can make a complaint about a Business Victoria grant or program by calling us on 13 22 15 or submitting a complaint form.
Contact form
For help with your business or to ask a question about the website, contact Business Victoria on 13 22 15 (local call) or use the contact form below.
Postal Address
GPO Box 4509
Melbourne VIC 3001
Street Address
121 Exhibition Street
Melbourne VIC 3000