About the Concierge Service
If you are a sole trader or microbusiness seeking information or advice about COVID-19 business support, you can now call our dedicated concierge service for assistance.
We’ve designed the concierge service to help you understand what support is available to you.
You can speak to one of our experts for advice by calling the Business Victoria hotline on 13 22 15 and selecting the microbusiness concierge service.
Our experts can provide:
- advice about your eligibility for Victorian Government business grant programs
- referrals to Victorian Government business support programs, such as the Small Business Digital Adaptation Program, Business recovery and resilience mentoring, and the Partners in Wellbeing Helpline
- assistance to help you understand the application process for the Commonwealth Government COVID-19 Disaster Payment.
Frequently asked questions
How will the concierge service help me?
You will speak with a team member who can answer questions about what services and supports are available to you, and how to access them.
They can also help you navigate the information to apply for a Commonwealth Government COVID-19 Disaster Payment or refer you to any Victorian Government programs you may be eligible for.
How can I access the service?
Call the Business Victoria hotline on 13 22 15, and select the microbusiness concierge service and a friendly team member will assist you.