How is this program different to the broader Business Costs Assistance Program Round Two, which closed on 24 June?

This targeted stream will support car wash businesses that were unable to operate during the May to June 2021 COVID-19 restrictions, but were not captured in the broader Business Costs Assistance Program Round Two.

Eligible businesses must operate one of the following:

  • full-service hand wash
  • manual self-service bay car wash
  • automatic car wash business not included in ANZSIC Industry Classification Code 4000 and not operated as part of a petrol station.

This program has unique guidelines which you should read in full before applying.

Why did I receive this invitation?

You have been identified as the owner of a car wash business that was unable to operate normally during the May to June 2021 COVID-19 restrictions period, but whose ANZSIC class was not captured under the broader stream of the Business Costs Assistance Program Round Two. You are therefore invited to apply for a grant under this program.

I run a car wash business. What documentation or evidence do I need to complete an application?

You need to provide:

  • your Trade Waste Agreement with the relevant water authority, Business Name, ABN and Trade Waste Number clearly visible
  • your Unique ID for this program (at the top of your invite)
  • current proof of identity document such as a driver licence or learner permit, Australian passport, Medicare card, or foreign passport with an Australian visa.

How much funding is available?

Businesses in metropolitan Melbourne can receive a $5000 grant, and those in regional Victoria can receive a $2500 grant.

Successful applicants will also receive both the $2000 16 July 2021 Top-Up Payment and $2800 21 July 2021 Top-Up Payment announced by the Premier in July 2021.

If your application is successful, these payments will be processed at the same time.

I’m not the owner of the business identified in the email. What should I do?

If you are not authorised to act on behalf of the eligible business, please do not apply. Forward this invitation to the business owner for them to action, or contact the Business Victoria hotline on 13 22 15.​

I’m the business owner but would rather have my accountant or authorised representative deal with the application. Can I pass the invitation email to them?

If you are the business owner, you can forward this email to a person you authorise, such as an accountant, who can complete and submit an application on your behalf.

You will need to ensure they are listed as an authorised contact against your Australian Business Number (ABN) details on the Australian Business Register (ABR).

I know of other businesses in my industry who did not receive an invitation to apply. Can I forward this email to them?

No. This targeted stream of the Business Costs Assistance Program Round Two is by invitation only and this link is for your use only.

If you know of other businesses in your industry you think might be eligible, please encourage them to contact the Business Victoria hotline directly on 13 22 15.

I applied to the Business Costs Assistance Program Round Two and am still waiting for an outcome. Do I need to apply again?

Yes. You must use the link sent to you to apply for this targeted stream of the Business Costs Assistance Program Round Two.

You may only receive a grant for the broader Business Costs Assistance Program Round Two or the targeted stream, not both.

I was unsuccessful in my application to the Business Costs Assistance Program Round Two. Can I apply again through this stream?

Yes, you are invited to apply. Please use the application link in the email that was sent to you.

What can grant funds be used for?

You must use funds to assist the business, including:

  • meeting business costs like utilities, wages or rent
  • seeking financial, legal or other advice to support business continuity planning
  • developing the business through marketing and communications activities
  • any other supporting activities related to the operation of the business.

How long does an application take to be processed?

We will endeavour to process and notify you of a successful outcome within 10 business days. There may be delays in notifying you of an outcome if:

  • there are any adverse findings by a government agency or local council regarding a business or its operation
  • your business is, or notice has been given that it will be, placed under external administration
  • there is any petition for bankruptcy,or to wind up, or to deregister a company or business
  • your business is or will become unregistered (including cancellation or lapse in registration or any relevant permit).

I operate several car washes under different ABNs. Can I apply for more than one grant?

Yes, you can. Each ABN is eligible for one payment.

I’m not a member of the Australian Car Wash Association (ACWA). Will my car wash business be allowed to apply?

Car wash businesses, including non-members of the ACWA, can apply for a grant if they operate an eligible car wash type and have received an invitation to apply from Business Victoria.

If your business is not a member of the ACWA and you would like to receive further information about the stream, please provide your details (name, business name, ABN, car wash type and contact details) to Business Victoria by calling the hotline on 13 22 15 or by emailing

Program guidelines

Business Costs Assistance Program 2 Targeted guidelines for Car Wash Businesses (PDF 203.41 KB)PDF icon

Business Costs Assistance Program 2 Targeted guidelines for Car Wash Businesses (DOCX 203.87 KB)DOCX icon