How they can help you
Business Victoria’s Business Recovery Advisers can act as a concierge service, helping you to navigate available support services. They can also provide guidance to help your business with longer-term recovery.
Experienced business recovery advisers will help you to:
- understand the different supports available to you from the Australian and Victorian Governments and through your local council
- manage issues with your insurance provider or landlord
- access support services including local crisis support services and mental health support
- plan your recovery including business continuity and contingency planning.
How to access this service
- To access a Business Recovery Adviser, complete the registration form
- If you need assistance with completing the registration form, please call the Business Victoria Hotline on 13 22 15 (Monday to Friday, 9:00am to 5:00pm).
- If you need an interpreter, call the Translating and Interpreting Service on 131 450 or visit tisnational.gov.au.
This program is jointly funded by the Australian and Victorian Governments under the Disaster Recovery Funding Arrangements for the Victorian bushfires which commenced on 7 January 2026 (AGRN 1242).
More information
For further assistance please contact Business Victoria.
See Small Business Financial Counselling service for information on support and advice on managing financial issues.