You can update your bank account details in the Business Victoria grants portal by completing and submitting the bank account update request form.

We recommend reading through the steps on this page before submitting your request. See the frequently asked questions (FAQs) for further information.

This form has five steps, each on a separate page. You must complete all steps and provide the required information for each section. These sections are:

  • Introduction
  • Applicant details
  • Proof of identity
  • Updated bank account details
  • Applicant declaration

Mandatory fields are are marked with an asterisk (*).

You will have the opportunity to “save and preview” your request form before you submit.

To complete this form, you will need:

  • User Registration to Business Victoria grants portal
  • Your original Grant Application (GA-F) or OPP reference number
  • Your business’ details (only for applicants to programs specifically for businesses)
  • Proof of identity (Driver Licence or Learner Permit, Medicare Card, Australian Passport, Australian Visa)
  • Your bank’s BSB number (six digit number)
  • Your bank account number
  • The name on your Australian bank account

Frequently asked questions (FAQs)

See a list of questions and answers related to updating your bank account details.

User registration

You must be a registered user via the Business Victoria grants portal to complete the request form.

If you are already a registered user, you will be asked to enter your username and password when you submit the form or ‘Save as Draft’. If you cannot remember your password, please take a moment to reset your password rather than creating a new account.

If you are not a registered user, you will be asked to create a username and password when you submit the form or ‘Save as Draft’.

If you have any further questions, please read the frequently asked questions (FAQs) or contact the Business Victoria hotline on 13 22 15.

Start your request form

image is a screen shot of the heading for the Bank Account Request form (page 1 of 5)]

1. Page 1 asks for your application details and reason for the bank account update request. Select the type of grant application that your bank update request relates to:

  • If you are representing a business, select the first option, 'A grant application for a business entity (includes sole trader)' from the drop-down list.
  • If you are an individual, select the second option, 'A grant application for an individual person' from the drop-down list.

[Alt text: image is a screen shot of a drop down menu with 2 options. Option 1 is: 'A grant application for a business entity (includes sole traders)' and Option 2 is: ‘A grant application for an individual person']

2. Read and agree to the statements that appear. As you click each box to confirm, a blue tick will appear.

Image is a tick box to confirm whether you have read and agree with the statements

3. Select if you have received your application outcome and/ or remittance advice (proof of payment) from the drop-down list.

Image is a screen shot of a drop down menu with 2 options. Option 1 is: 'I have not received an application outcome or remittance advice (proof of payment)’ and Option 2 is: ‘I have received an application outcome and remittance advice, but payment has not been received

4. Choose the reason for your change request by selecting one option from the drop-down list.

Image is a screen shot of a drop down menu with 7 options. Option 1 is: 'The bank account details were entered incorrectly on the original application', Option 2 is: ‘The business’ or individual’s bank account details have changed', Option 3 is: ‘The business’ or individual’s bank provider has changed', Option 4 is: ‘The business has been restructured’, Option 5 is: ‘The business has changed ownership', Option 6 is: ‘The business is no longer operating', and Option 7 is: ‘Other']

5. Enter and confirm your Grant Application (GA-F) or OPP reference number. This can be found in the top left-hand corner of emails from Business Victoria regarding your application.

Image is a screen shot of 2 fields. The first field is where you enter your Grant Application (GA-F) or OPP reference number. The second field is where you confirm your answer. Please note the Copy/Paste function is disabled and you will have to manually re-type it]

6. For the next question:

Image shows yes and no options

  • If you submitted the original application form, select yes.
  • If you did not submit the original application form, select no. Select who submitted the original application from the drop-down list.

Image is a screen shot of a drop down menu with 6 options. Option 1 is: 'Business Owner’, Option 2 is: ‘Accountant’, Option 3 is: ‘Tax Agent’, Option 4 is: Lawyer’, Option 5 is: ‘Parent or guardian’, Option 6 is: Other

7. Tick the box to confirm ‘I’m not a robot’.

image is a screen shot of a ‘I’m not a robot’ button. Please tick the box to confirm

8. You can now select 'Next Page' to continue with the form, or 'Save as Draft' if you wish to return to the form at a later time. You may also 'View as PDF' to review what you have entered on the form.

Step 8

Step 8.2

9. Page 2 asks for your contact details and business information, if applicable. First select the type of grant application that your bank update request relates to.

  • If you are representing a business, select the first option, 'A business entity (includes sole trader)' from the drop-down list
  • If you are an individual, select the second option, 'An individual person'.

image is a screen shot of a drop down menu with 2 options. Option 1 is: 'A business entity (includes sole traders)’ and Option 2 is: ‘An individual person’

10. For businesses, complete the questions under 'Business information' and provide your details under 'Contact details of applicant'. Read and agree to any attestation statements.

Please verify your mobile number during this step, to ensure we are able to contact you via phone or SMS, if there are any issues with your application.

11. For individuals, provide the information requested under 'Contact details of applicant'.

Please verify your mobile number during this step, to ensure we are able to contact you via phone or SMS, if there are any issues with your application.

12. You can now select 'Next Page' to continue with the form, or 'Previous Page' to return to page one. Select 'Save as Draft' if you wish to return to the form at a later time. You may also 'View as PDF' to review what you have entered on the form.

Step 12

Step 12.2image is a screen shot of the heading for the Bank Account Request form (page 2 of 5)

13. Page 3 requires the details of a proof of identity. Choose one of the options in the drop-down box. You must read and agree to any attestations, noting your proof of identity will be verified.

image is a screen shot of a drop down menu with 4 options. Option 1 is: 'Driver Licence or learner Permit’, Option 2 is: ‘Medicare Card’, Option 3 is: ‘Australian Passport’, and ‘Option 4 is: ‘Australian Visa’

14. Enter the proof of identity details as requested.

15. You can now select 'Next Page' to continue with the form, or 'Previous Page' to return to page 2. Select 'Save as Draft' if you wish to return to the form at a later time. You may also 'View as PDF' to review what you have entered on the form.

image is a screen shot of 4 buttons. Option 1 is: ‘Previous Page’, Option 2 is: ‘Save as Draft’, Option 3 is: ‘View as PDF’, and Option 4 is: ‘Next Page’

Step 15.2 image is a screen shot of the heading for the Bank Account Request form (page 4 of 5

16. Page 4 asks for the new bank account details. Enter the Name of the bank account holder, the BSB and the Account number. Read and attest that you have verified the BSB number and Account number against the business' or individual’s Australian bank statement and can confirm they are correct.

17. You can now select 'Next Page' to continue with the form, or 'Previous Page' to return to page 3. Select 'Save as Draft' if you wish to return to the form at a later time. You may also 'View as PDF' to review what you have entered on the form.

page options

Section 5 heading

18. Page 5 is the final page. Read and complete the Consent and Applicant Declaration. Confirm your agreement by clicking the box.

image is a tick box to confirm whether you have read and agree with the statements

19. Enter your Full Name

20. For businesses only, enter your position or role in the business. Enter N/A if you are an individual applicant.

21. Read the Privacy Statement.

22. You can now select 'Save and Preview' if you are ready to submit your request.

If not, select 'Previous Page' to return to page 4. Select 'Save as Draft' if you wish to return to the form at a later time. You may also 'View as PDF' to review what you have entered on the bank account update request form.

image is a screen shot of 4 buttons. Option 1 is: ‘Previous Page’, Option 2 is: ‘Save as Draft’, Option 3 is: ‘View as PDF’, and Option 4 is: ‘Save and Preview’

23. Review the information you have provided in your request form. If everything is correct, select 'Save and Submit'.

If you need to make any changes, select 'Previous Page' to return to the form or click the pencil icon next to the field you wish to edit. Make the required changes and follow the above step to preview your amended form again.

Pencil icon

save and submit

24. Once submitted, you will see a message confirming 'Submission Received'.

image is a screen shot of a heading advising that your submission has been received]

25. You will also receive an automatic acknowledgement email from noreply@ecodev.vic.gov.au.

If you have any further questions, please read the frequently asked questions (FAQs) or contact the Business Victoria hotline on 13 22 15.